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Yes, I got a manual, read the cold starting procedure, and followed it to a tee. Took it back to the store last night and they are going to have someone look at it. They just stocked the Stihl brand and didn't know how to handle a return. Thank you for your response.

Bought new on Saturday, brought it home and attempted to start it after filling gas mixture. Messed with it for an hour with no success. Left it over night and tried again. After about another hour it started and I used it to cut a few limbs (20 minutes) downed by storm. Went back out today and...